Please email for International orders if shipping isn't available or if you have a problem with your order.
You can stay up to date with our posts on Instagram. We try our best to keep everyone informed with their orders, but patience is key and greatly appreciated.
RESHIPMENT
Please make sure you put your address in correctly, your package will be returned to sender and then you will have to pay $5 for reshipment.
REFUND/DAMAGE POLICY
Refunds can only be issued with a legitimate excuse. Requesting a refund shortly after an order can cause issues for small record labels like ourselves, as well as independent artists. If you want a refund, please note that you will accept approx. 90% of your total order value due to non-refundable PayPal/card processing fees.
We package our records with great care and will do our best to work out a solution if an order does arrive seriously damaged, but please do not request a full refund for something minor. (tiny corner ding on sleeve, a single pop/skip during vinyl playback etc.)
While unfortunate, seam-split damage on inner sleeves and minor ‘dings’ on vinyl jackets can not be treated as serious damage that require replacing or refunding.
ADDRESS CHANGES
If you require an address change for any order, please contact us via email here as soon as possible, regardless of your order being a pre-order or for something in stock.